Shipping policy

SHIPPING POLICY 

Shipping Policy

Thank you for shopping with Sunset Rig Co! We’re committed to delivering your adventure-ready products as quickly and reliably as possible.


🕒 Processing Time

Orders are processed within 1–3 business days after payment is received.
(Excluding weekends and holidays.)

If an item requires longer processing, it will be noted on the product page.


🚚 Shipping Timeframes

Standard Shipping (U.S.) typically takes:

  • 7–12 business days for apparel & print-on-demand items

  • 10–15 business days for outdoor/travel gear and accessories

  • Digital products are delivered instantly via email

Please note: Delivery times may vary depending on carrier delays or holidays.


📦 Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number (if available).


🌎 Shipping Locations

We currently ship within the United States only.
(International shipping coming soon!)


❗ Missing or Lost Packages

If tracking shows delivered but your package is missing, please contact us at:
📧 genr.galindo@gmail.com
We will help you investigate and resolve the issue.


🔄 Returns & Exchanges

Please see our Refund Policy for details on returns, replacements, and damaged items:


If you have any questions about shipping, feel free to reach out at 📧 genr.galindo@gmail.com — we’re always here to help you adventure confidently! 🌄